Privacy Policy

At Brickhaven Dover Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website at www.doverconcreteconstruction.com or use our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property address and project details
• Payment information for completed services
• Any other information you choose to share with us

We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how visitors use it.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our concrete services
• To respond to your inquiries and provide customer support
• To schedule appointments and complete projects
• To process payments and maintain financial records
• To send you updates, promotions, or information about our services (with your consent)
• To comply with legal obligations and protect our rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We work with trusted third parties who help us operate our business, such as payment processors, scheduling tools, and website hosting services. These providers only have access to the information needed to perform their functions.
• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or court order, or to protect our rights and property.
• Business Transfers: If Brickhaven Dover Concrete is sold or merged with another company, your information may be transferred as part of that transaction.

We require all third parties to respect the confidentiality of your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit some features of our website. We do not use cookies to collect personally identifiable information without your consent.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Do Not Track: Our website does not currently respond to Do Not Track signals from browsers.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after changes are made constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

This Privacy Policy is effective as of January 24, 2026. By using our website or services, you acknowledge that you have read and understood this policy.